TERMS & CONDITIONS

Baybayin Learning Manual by Bayani Mendoza de Leon

Effective Date: February 2, 2026
Last Updated: February 2, 2026

1. ACCEPTANCE OF TERMS

Welcome to the Baybayin Learning Manual. By purchasing, downloading, or using any of our products or services, you agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to these Terms, do not purchase or use our products.

These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Bayani Mendoza de Leon / Baybayin Learning Manual ("we," "us," or "our").

2. PRODUCTS & SERVICES

We offer the following products:

2.1 Digital Products

Digital Book ($24.95)

• 74-page PDF manual in downloadable format
• Instant access upon purchase completion
• Compatible with all standard PDF readers
• Lifetime download access

Digital Learning System ($67)

• Complete 74-page PDF manual
• Baybayin font package (Mac & PC compatible)
• High-resolution digital reference chart
• Instant access to all digital materials
• Lifetime download access

Baybayin Font ($34.95)

2.2 Physical Products

Physical Book ($39.95 + shipping)

• 74-page professionally printed and bound manual
• Printed on demand through our US-based partner
• Delivered in 10-12 business days (US)
• Standard shipping included in shipping fee

Complete Learning System ($97 + shipping)

• All digital materials (instant access)
• 74-page professionally printed and bound manual
• 16×24" professional canvas reference chart
• Hand-assembled and quality-checked
• Ships within 2-3 weeks

16"x24" Canvas Reference Chart ($59 + shipping)

2.3 Product Availability

All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice. Orders already placed will be fulfilled according to the product description at the time of purchase.

3. PRICING & PAYMENT

3.1 Pricing

All prices are listed in US Dollars (USD) and are subject to change without notice. The price you pay is the price displayed at the time of purchase completion.

What's Included in Price:

• Digital products: All downloadable materials
• Physical products: Manufacturing and packaging
• Shipping costs are additional (calculated at checkout)

Not Included:

• International customs duties or import taxes
• Sales tax (where applicable)
• Currency conversion fees (if paying from non-USD currency)

3.2 Payment

We accept:

• Major credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• PayPal
• Other payment methods as displayed at checkout

Payment Processing:

• All payments are processed securely through encrypted payment gateways
• Your payment information is never stored on our servers
• Payment must be received in full before digital downloads are activated or physical products ship

3.3 Failed Payments

If your payment fails:

• You will be notified immediately
• Digital access will not be granted
• Physical products will not ship
• You may attempt payment again or contact us for assistance

4. DIGITAL PRODUCTS POLICY

4.1 Delivery

Digital products are delivered via email containing download links:

• Sent to the email address provided at checkout
• Delivered within 5 minutes of successful payment
• Check spam/junk folders if not received
• Download links remain active indefinitely for re-download

4.2 No Returns on Digital Products

IMPORTANT: Due to the instant access nature of digital products:

• All sales of digital products are final
• No refunds once download link has been accessed
• No returns or exchanges

Exception: If you have NOT accessed the download link and contact us within 24 hours of purchase, we may issue a refund at our sole discretion.

4.3 Technical Requirements

Digital products require:

• PDF reader (Adobe Reader, Preview, or compatible software)
• Internet connection for initial download
• Sufficient storage space
• Operating system compatible with provided fonts (Mac or PC)

We are not responsible for compatibility issues with your specific device or software. Standard PDF format is universally compatible with modern devices.

4.4 Digital Product License

When you purchase digital products, you receive a personal, non-exclusive, non-transferable license to:

• Download and save materials for personal use
• Print copies for your personal educational use
• Access materials on multiple personal devices

You may NOT:

• Share, distribute, or resell digital files
• Upload to file-sharing websites or cloud storage for public access
• Modify files and redistribute
• Use for commercial purposes without written permission
• Remove copyright notices or attributions

5. PHYSICAL PRODUCTS POLICY

5.1 Production & Shipping

Processing Time:

• Physical Book: Delivered in 10-12 business days (US)
• Complete Learning System: Ships within 2-3 weeks
• Orders typically ship next business day (when applicable)
• Weekend/holiday orders ship next business day

Shipping Times:

• US: 5-7 business days after shipping
• Canada: 10-14 business days
• International: 10-14 business days (Physical Book), 3-4 weeks (Complete System)
• Times are estimates; delays may occur

Shipping Costs:

• Calculated at checkout based on destination
• Non-refundable once order is shipped
• Customers responsible for providing accurate shipping address

5.2 Print-On-Demand Notice

Physical books are produced using print-on-demand technology:

• Each book is printed individually after your order
• Minor variations in color or binding may occur
• Professional quality standards maintained
• Cannot be expedited beyond stated timelines

5.3 Risk of Loss

Risk of loss and title for physical products pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages after carrier acceptance, except as stated in Section 6.3 (Damaged Products).

5.4 Undeliverable Packages

If a package is returned as undeliverable due to:

• Incorrect address provided by customer
• Customer refusal to accept delivery
• Delivery attempts failed (customer not available)

Reshipment fees will apply. Contact us to arrange reshipment at your expense.

6. RETURNS, REFUNDS & GUARANTEES

6.1 Digital Products - No Returns

As stated in Section 4.2:

• All digital product sales are final
• No refunds after download link is accessed
• 24-hour exception if download not accessed

6.2 Physical Products - 30-Day Satisfaction Guarantee

You may return physical products within 30 days of receipt if:

• Product is defective
• Product arrived damaged (different from Section 6.3)
• You are unsatisfied with the product

Return Requirements:

• Product must be in resalable condition
• Contact us for return authorization before shipping
• Customer pays return shipping costs
• Refund issued upon receipt and inspection
• Refund includes product cost only (shipping costs non-refundable)

Refund Processing:

• Processed within 5-7 business days of receiving return
• Issued to original payment method
• May take 5-10 business days to appear in your account

6.3 Damaged or Defective Products

If your physical product arrives damaged or defective:

• Contact us within 7 days of receipt
• Provide photos of damage
• We will send a replacement at no cost
• No need to return damaged product
• Shipping damage claims filed with carrier on your behalf

6.4 Wrong Product Shipped

If we ship the wrong product:

• Contact us immediately
• We will ship correct product at no cost
• Return label provided for wrong item
• No cost to you

6.5 Non-Refundable Items

The following are non-refundable:

• Digital products (after download access)
• Shipping costs
• Customs duties or import taxes
• Products damaged by customer misuse

7. INTERNATIONAL ORDERS

7.1 Customs, Duties & Taxes

Customer Responsibility:

• You are responsible for all customs duties, import taxes, and fees
• These fees are determined by your country's customs authority
• We cannot predict or control these fees
• Packages may be held until fees are paid
• Refusal to pay customs fees results in package return (customer responsible for costs)

Package Declaration:

• All packages declared accurately with actual value
• Educational materials declaration used where applicable
• We cannot mark packages as "gift" or undervalue contents

7.2 International Shipping Times

Estimated times are subject to:

• Customs processing delays
• International postal service timing
• Country-specific restrictions
• Force majeure events

We are not responsible for delays caused by customs or international postal services.

7.3 Prohibited Countries

We cannot ship to countries under US trade embargo or international shipping restrictions. Your order will be canceled with full refund if we cannot ship to your location.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Copyright & Ownership

All content in the Baybayin Learning Manual, including but not limited to:

• Written content and instructional materials
• Baybayin character designs and glyphs
• Font files
• Reference charts and visual aids
• Photographs and illustrations
• Logos and branding

Are protected by:

• United States copyright law
• International copyright treaties
• Intellectual property laws

Copyright holder: Nimble Dragon Studios

8.2 Author Credentials

The Baybayin Learning Manual was created by Bayani Mendoza de Leon, Fulbright Scholar who studied under Philippine National Artist for Sculpture Guillermo Tolentino. This work represents over 40 years of scholarship and research.

8.3 License Grant

Your purchase grants you a limited, personal, non-exclusive, non-transferable license to:

• Use materials for personal educational purposes
• Display materials in educational or cultural settings
• Practice and learn the Baybayin script
• Create personal and commercial works using knowledge gained

8.4 Restrictions on Use

You may NOT:

• Reproduce materials for commercial sale
• Teach paid courses using our materials without permission
• Extract font files for redistribution
• Create derivative educational products for sale
• Claim authorship of the content
• Remove copyright notices

8.5 Tattoo Artist Commercial Use

Tattoo artists may:

• Use the manual to learn accurate Baybayin script
• Reference materials when creating client tattoos
• Charge clients for tattoo services using knowledge gained
• Display the reference chart in your studio

Tattoo artists may NOT:

• Photocopy materials to distribute to other artists
• Reproduce the manual for sale or distribution
• Create competing educational materials using our content
• Teach formal classes using our materials without permission

8.6 Educational Institution Use

Schools, universities, and cultural organizations:

• Single copy per classroom or instructor permitted
• Classroom instruction use allowed
• Bulk orders required for student distribution
• Contact us for institutional licensing for multiple copies

9. PROHIBITED USES

You agree NOT to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Distribute, sell, or share digital files
• Reverse engineer font software
• Use materials to create competing products
• Misrepresent the source or authorship of content
• Upload materials to piracy or file-sharing websites
• Remove, alter, or obscure copyright notices
• Use content for fraudulent or deceptive purposes
• Create automated systems to access digital files
• Use materials in ways that damage Filipino cultural heritage

Violation of these terms may result in:

• Immediate termination of your license
• Legal action for copyright infringement
• No refund of purchase price

10. DISCLAIMER OF WARRANTIES

10.1 Educational Product

This manual is provided for educational purposes only. While we strive for accuracy:

• We do not guarantee specific learning outcomes
• Individual results may vary
• Learning Baybayin requires personal practice and dedication
• We are not responsible for tattoo errors or client dissatisfaction

10.2 "As Is" Provision

DIGITAL AND PHYSICAL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free access

10.3 Historical Accuracy

While our expanded 43-glyph system is based on scholarly research:

• Historical Baybayin had variations across regions and time periods
• Our system represents one scholarly interpretation
• Traditional 17-character system is also historically valid
• Content represents author's expertise but scholarship continues to evolve

10.4 Technical Compatibility

We do not warrant:

• Compatibility with all devices or software
• Font software will work on all operating systems
• PDF files will display identically on all devices
• Digital files will remain accessible indefinitely (though we intend to maintain access)

11. LIMITATION OF LIABILITY

11.1 Maximum Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR PURCHASE OR USE OF PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.

11.2 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Lost profits or business opportunities
• Tattoo errors or client disputes
• Damage to devices or data loss
• Educational outcomes or learning results
• Delays in shipping or delivery
• Customs seizures or import denials
• Third-party actions (shipping carriers, payment processors)

11.3 Tattoo Liability Disclaimer

IMPORTANT FOR TATTOO ARTISTS:

• You are solely responsible for tattoo accuracy
• Always verify spelling with clients
• Show clients the reference before tattooing
• We are not liable for tattoo errors, misspellings, or client dissatisfaction
• Tattooing is a regulated profession - follow all applicable laws

11.4 Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Pandemics or health emergencies
• War or terrorism
• Government actions or regulations
• Strikes or labor disputes
• Internet or technology failures
• Shipping carrier delays
• Supplier failures

12. PRIVACY & DATA PROTECTION

12.1 Information Collection

We collect:

• Name, email address, shipping address
• Payment information (processed securely, not stored)
• Order history and purchase details
• IP address and browser information

12.2 Use of Information

Your information is used to:

• Process and fulfill orders
• Send order confirmations and shipping updates
• Provide customer support
• Send occasional product updates (you may opt out)
• Improve our products and services

12.3 Information Sharing

We do NOT:

• Sell your personal information
• Share your information with third parties for marketing
• Rent or lease customer lists

We MAY share information with:

• Payment processors (to complete transactions)
• Shipping carriers (to fulfill orders)
• Service providers bound by confidentiality agreements
• Law enforcement (when legally required)

12.4 Data Security

We use industry-standard security measures to protect your information. However, no internet transmission is 100% secure. You acknowledge the inherent security risks of providing information online.

12.5 Marketing Communications

By providing your email address:

• You consent to receiving order-related communications
• You may receive occasional product updates
• You can opt out of marketing emails at any time
• Order confirmations cannot be opted out of

13. DISPUTE RESOLUTION

13.1 Informal Resolution

If you have a dispute, please contact us first at [your-email@example.com]. We will attempt to resolve the issue informally within 30 days.

13.2 Governing Law

These Terms are governed by the laws of New York, United States, without regard to conflict of law provisions.

13.3 Jurisdiction

Any legal action arising from these Terms must be brought in the state or federal courts located in Sullivan County, New York. You consent to the exclusive jurisdiction of these courts.

13.4 Arbitration Agreement

PLEASE READ CAREFULLY - THIS AFFECTS YOUR LEGAL RIGHTS. Any disputes arising from your purchase or use of our products will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. Arbitration will be conducted in Sullivan County, New York, or by telephone/video conference for claims under $10,000. YOU AND WE BOTH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS OR REPRESENTATIVE PROCEEDINGS. Each party may only bring claims in an individual capacity. For claims of $10,000 or less, we will pay all arbitration filing and administrative fees. Exceptions: You may bring individual claims in small claims court, and either party may seek injunctive relief in court for intellectual property matters.

13.5 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class or representative action.

14. MODIFICATIONS TO TERMS

14.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

Your continued use of products after changes constitutes acceptance of modified Terms.

14.2 Notification of Changes

We will make reasonable efforts to notify customers of material changes via:

• Notice on our website
• Email to registered customers (for significant changes)

14.3 Previous Purchases

Changes to Terms do not affect purchases already completed. Your purchase is governed by the Terms in effect at the time of purchase.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, along with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and us regarding your purchase and use of products.

15.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

15.3 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer these Terms. We may assign these Terms without restriction.

15.5 Survival

Sections that by their nature should survive termination (including intellectual property, disclaimers, and limitations of liability) shall survive any termination of these Terms.

15.6 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

16. CULTURAL RESPECT & HERITAGE PRESERVATION

16.1 Educational Mission

This manual serves to:

• Preserve and teach authentic Filipino cultural heritage
• Honor the pre-colonial writing system of the Philippines
• Educate about accurate Baybayin script

16.2 Respectful Use

We ask that you use this knowledge:

• With respect for Filipino cultural heritage
• To create accurate, authentic representations
• To educate others about proper Baybayin usage
• To honor the historical significance of the script

16.3 Cultural Appropriation Concerns

While we welcome all people learning Baybayin:

• Please credit the Filipino origins of the script
• Avoid commercializing sacred or culturally significant symbols without permission
• Respect that Baybayin is a living cultural practice, not just decorative art

17. CONTACT INFORMATION

17.1 Customer Support

For questions about these Terms or your order:

Email: support@nimbledragonstudios.com
Response Time: Within 24-48 hours

Mailing Address:
Nimble Dragon Studios
518 Broadway
Suite 1
Monticello, NY 12701
United States

17.2 Copyright Claims

If you believe your copyright has been infringed, contact us at [your-email@example.com] with:

• Description of copyrighted work
• Location of alleged infringement
• Your contact information
• Good faith statement
• Statement of accuracy under penalty of perjury

18. ACKNOWLEDGMENT

BY PURCHASING OR USING OUR PRODUCTS, YOU ACKNOWLEDGE THAT:

✓ You have read and understood these Terms and Conditions
✓ You agree to be bound by these Terms
✓ You are at least 18 years old or have parental consent
✓ You will use products for lawful educational purposes only
✓ You understand digital products are non-refundable
✓ You accept responsibility for product use
✓ You understand intellectual property restrictions
✓ You agree to use knowledge respectfully

Thank you for supporting cultural heritage preservation through your purchase.

Mabuhay! 🇵🇭

Document Version: 1.0
Effective Date: February 2, 2026
Last Updated: February 2, 2026

These Terms & Conditions were last reviewed and updated on February 2, 2026. We recommend printing or saving a copy for your records.

We Ship To:

• United States (all 50 states)
• Canada
• United Kingdom
• Australia
• Philippines 🇵🇭
• All international destinations via USPS/UPS

Can't find your country? Contact us—we likely ship there!

📦 Physical Book: 12-14 business days

📦 Complete Learning System: 3-4 weeks

Why longer internationally?

• Customs processing varies by country
• International postal service timing
• Additional quality checks for long-distance shipping

Recommendation: Choose Digital or Digital Learning System for instant access while physical materials ship

What you should know:

• Package value declared accurately (required by law)
• Customs duties MAY apply depending on your country
• Duties/taxes are responsibility of recipient
• We cannot predict or control customs fees
• Most countries: Educational materials have reduced/no duties

Typical experience:

→ 80% of international orders pass through customs with no additional fees
→ If duties apply, you'll be notified by your postal service
→ Fees must be paid before delivery

Want to avoid potential customs fees?

→ Choose Digital Book or Digital Learning System (no physical shipping)

📖 Digital Products

📦 Physical Products

"I bought Digital—can I upgrade to Complete System?"